“I am just writing to give feedback on Jo and John. We have used propaganda several times in the last few years, each time was fairly small orders and to very tight deadlines. On each occasion we have received our products in good quality before the deadline.
Every time we have dealt with John he has been extremely quick and efficient at getting and amending quotes, and was helpful and forthcoming with suggested gift ideas and model types. Furthermore, in the rather long gaps between jobs, as we requested he has not called or pestered us to see if there are any forthcoming jobs, which on a personal note I especially appreciate.
Jo has been equally efficient on the production side, especially on our last job, when a colour-matching error at the factory meant the items had to be collected from us and re-printed at the factory. All of this was done with little stress on our part, and the finished items still arrived with us exactly when promised, before our deadline.
In short – both of them are absolute stars, and we will not hesitate to use Propaganda in the future because of that.”
“Refreshing to meet another company who have the same ethos on providing excellent customer service with nothing being too much trouble.
Seamless from the first enquiry to delivery and follow up! Definitely one to recommend.”
“We got delivery of our mugs yesterday and were more than pleased with the finish. Excellent service and deliver time.Thanks”
“We have been using Propaganda since Feb 08 and found them very competitive on price, but its their service which has really impressed us, the goods are of good quality and arrive on time. “
“I would just like to say a big thank you for all your help with processing the order for Leicester College. The advice and guidance that you gave was invaluable, and bearing in mind the timescales that I gave you, you managed to turn things around at an incredible speed.
You were friendly and helpful throughout the whole process and the fact you gave an incredibly competitive price is just the cherry on top of the cake.
I cannot foresee any reason as to why we wouldn’t put all our further purchases through yourself.
Once again many thanks for all your help.”
“This is just a quick note to thank you and your team for all your hard work!
Of course I have to add some names and would like to thank, Maya, Roxanne, Sham, Debbie and of course all of your team members that helped myself and the team here at Stansted.
They have been able to deliver on all of our orders, and although this only sounds normal, I should note that a lot of them are with only a week lead time!!
So a BIG thank you and may I also just say that ALL of them whether they have dealt with me or not seem to be a very strong team and I have enjoyed speaking with them all even if they are just passing me through. Thanks again for all of your hard work.”
“The USB was on GMTV this morning; apparently Francis was trying to stick one in his ear. I saw it for the first time this morning; I absolutely love it. They’ve already sold quite a few.
Thanks for all you work, you guys are amazing.”
“Just for your records… obviously I went to a couple of other promotional companies to get comparative quotes and not only was yours the best, it’s was the best designed and basically the best by a mile on so many other things.
Thank you Propaganda – we will definitely be using you for more stuff in the future!”
“I have been reflecting on our relationship with Propaganda so thought I would commit some thoughts to email.
As I have always maintained, you are the best promotional merchandise agency I have ever worked with, your blend of fantastic customer service, superb account handing and innovative product sourcing and selection have made me discard your competitors brochures for months as I know they will struggle to get close to you on price or service.
Credit where credit is due, Maya has been fantastic in cultivating our relationship. …. Being honest, I was reluctant to meet in the first instance as I was happy to use one of my existing suppliers, however since our first meeting I have spoken to no one else due to your attitude, willingness to please and ability to deliver.
So many companies have very strong business development executives but once the business is won and account passed to the ‘team’ the day to day experience is very different. This is where propaganda really shines for me. I get passed from a very strong account director to the outstanding Roxanne. As a hygiene factor, she provides quotes, sources products and manages my account fantastically, but this is not where I feel her real strengths lie. She understands our business and finds opportunities to help me source products and save money on items that I would not have even considered you for. Her service, customer focus and tenacity are second to none and her ability to not only retain, but to grow accounts in a competitive cut price marketplace is a real asset.
Thank you for all your support this year, I have really felt you have been on our side, as a partner.”
“I can not fault the efforts of Maya, and her team. For me service is key and these girls provide an excellent service, nothing is a problem for them. The efficiency in which they deal with cost requests, queries etc is exceptional.
These 3 would be an asset to any company and you are very lucky to have them.”